Frequently Asked Questions

Shopify | July 18 2012 | 0 Comments

Q: If I love a design of one of the pillows but want to change a trim or fabric color so that it works better with my current décor, are you willing to custom-make a pillow for me?

A: Yes! We are happy to rework any of our designs with a different color scheme. If it’s a solid fabric on the pillow, we can swap it out for any color. We are also happy to change the color or style of any trim. Contact Meg at  HYPERLINK "mailto:meg@throwandco.com" meg@throwandco.com about pricing for any custom order. All custom orders take 4-6 weeks.


Q: I love one of the pillows, but the size is not right for my sofa, chair, or bed. Am I able to change the size of one of the designs to make it bigger or smaller or into a euro sham for my bed?

A: Yes! We can custom size any of our designs to fit your needs. Contact Meg at  HYPERLINK "mailto:meg@throwandco.com" meg@throwandco.com about any custom order. All custom orders take 4-6 weeks.


Q: I love one of the pillows and its fabric. I would love to purchase more of the fabric so that I can tie the fabric into the room even more (e.g. recover an existing chair or ottoman in it, get a window treatment, duvet cover or lamp shade, made out of it etc…). Can I purchase more of the specific pillow fabric from you?

A: Yes! We’d be happy to sell any of our pillow fabrics or trims to the customer. Just contact us about what you’d need and how many yards and we can send you a separate estimate.


Q: I really want to get something else (like a roman shade for example) made in one of the same fabrics or custom designs you offer with your pillows. Can you help me make something else for my home?

A: Yes! Depending on what it is, we’d be happy to have our workroom create something custom for you and our workroom can mail it to you directly. You’d just need to contact us with specific and measurements and we can get you a quote.


Q: How will I know when my order has shipped?

A: You will receive an order confirmation containing your order number and details once the order has shipped.


Q: How soon will I get my order?

A: That depends! If we have the pillow in stock, you will be able to receive your order in about a week. If we don’t have it in stock, we’ll need to make one just for you! That usually takes about 2-4 weeks. We’ll be sure to keep you updated on your new pillow!